OVIKO TERMS OF SERVICE

Last updated: 11/10/2026

GENERAL INFORMATION

Welcome to Oviko. The terms “we”, “us” and “our” refer to Oviko, an online store that uses the Shopify platform to offer its products and services.

These Terms of Service govern access to and use of our website, as well as purchases made through it. By browsing our store or placing an order, you agree to these terms and the applicable policies, including our Privacy Policy.

Please read these terms carefully. If you do not agree with them, you should not use our website.

Mandatory consumer protection laws take precedence over any provision of these terms that is inconsistent with them.

SECTION 1. ACCESS AND ACCOUNT

You may browse our store in accordance with applicable law. If you create an account or make a purchase, you must provide truthful, complete and up-to-date information.

You are responsible for keeping your account credentials confidential and for activities carried out through your account. If you become aware of unauthorised use, please notify us as soon as possible.

You may not sell, transfer or assign your account to another person without our authorisation.

SECTION 2. PRODUCTS

Oviko sells timers and any other products described in our online store.

We make reasonable efforts to ensure that product photographs, descriptions and specifications are accurate. However, visual representations may vary slightly depending on the screen or device used. Such differences do not affect our obligation to supply a product that conforms to its description and advertised characteristics.

The essential characteristics, price and relevant information for each product will be displayed before checkout is completed.

We may update our catalogue, product descriptions or product availability for future purchases. These changes will not retrospectively alter the terms of an order that has already been confirmed.

SECTION 3. ORDERS AND PURCHASE CONTRACTS

Before completing an order, you will be able to review the selected products, total price, shipping costs and any other applicable charges.

When you submit an order, you make a purchase request. We will send you an electronic acknowledgement of receipt. Acceptance of the order and conclusion of the purchase contract will be communicated through the relevant confirmation.

We may reject or cancel an order where there is a legitimate reason, such as product unavailability, a manifest error in product or price information, a reasonable suspicion of fraud, or an inability to verify payment. If you have already been charged for an order that we cannot accept or that we cancel, we will refund the relevant amount without undue delay.

If we identify an issue with an order, we will attempt to contact you using the details you provided.

Once an order has been accepted and processed, we may not be able to stop its shipment at your request. This does not limit your statutory right of withdrawal or any other rights available to you.

Products are sold for personal use unless otherwise expressly agreed.

SECTION 4. PRICES, TAXES AND PAYMENTS

The applicable prices are those displayed when you place your order. Before you complete your purchase, the total price will be shown, including applicable taxes and relevant shipping or other charges.

If additional costs, such as customs duties or import taxes on international shipments, may apply, available information will be provided before purchase where required by applicable law.

Prices and promotions may change for future purchases. Such changes will not affect the price of an order that has already been accepted.

You must provide accurate payment and billing information and be authorised to use your selected payment method. Payments are processed through the payment providers available at checkout.

SECTION 5. SHIPPING AND DELIVERY

Available destinations, shipping charges and estimated delivery times will be shown during checkout or in Oviko’s Shipping Policy.

Delivery times are estimates unless a specific date has been expressly confirmed. If a significant delay occurs, we will make reasonable efforts to inform you and will respect your rights under applicable law.

Unless otherwise agreed, we will deliver your order within the applicable legal timeframe. Where no different period has been agreed, Spanish consumer law generally provides for a maximum period of 30 calendar days from the conclusion of the contract.

For sales to consumers, the risk of loss or damage passes to you when you, or a person designated by you other than the carrier, takes physical possession of the product. Legally applicable exceptions will apply.

For further information, please refer to our Shipping Policy.

SECTION 6. RETURNS, RIGHT OF WITHDRAWAL AND LEGAL GUARANTEE

Returns are governed by our Returns and Refunds Policy, available in our store.

Where applicable, you may exercise your statutory right of withdrawal within 14 calendar days after receiving the product, without giving a reason and subject to the conditions and exceptions provided by law.

New products are covered by the applicable statutory guarantee of conformity. In Spain, the general period during which a seller is liable for a lack of conformity in new goods is three years from delivery.

Nothing in these terms or our policies is intended to exclude, restrict or replace your statutory consumer rights.

SECTION 7. INTELLECTUAL PROPERTY

Unless otherwise stated, the content of our store, including text, logos, graphics, photographs, videos and design elements, belongs to Oviko or is used with the permission of its owners and is protected by applicable law.

You may use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify or commercially exploit its content without prior authorisation, except where permitted by law.

Shopify and any third-party trademarks mentioned on the website belong to their respective owners.

SECTION 8. THIRD-PARTY TOOLS AND LINKS

Our store may include tools, applications or links provided by third parties. These services may be subject to their own terms and privacy policies.

We do not necessarily control external services or their content. This does not exclude any liability that may legally apply to us in relation to the operation of our store, our contractual obligations or consumer rights.

We recommend reviewing third-party terms before using their services.

SECTION 9. RELATIONSHIP WITH SHOPIFY

Our store uses the Shopify platform to provide and manage the online shopping experience.

Purchases made through Oviko are concluded with the seller identified in the store’s legal information. Shopify provides the technology platform, but this reference is not intended to exclude any liability that may apply to Shopify under the law.

SECTION 10. PRIVACY AND PERSONAL DATA

The processing of your personal data is explained in our Privacy Policy, available in our online store.

Your data may be processed by Oviko, Shopify and the providers we need to manage payments, orders, deliveries, customer support and related services, in accordance with applicable law.

Please consult our Privacy Policy to learn what data we collect, why we collect it, how long we retain it and how you can exercise your rights.

SECTION 11. COMMENTS AND REVIEWS

If you publish reviews, suggestions or comments, you must ensure that they are lawful, truthful and do not infringe the rights of third parties.

By submitting content for publication in our store, you authorise us to use it to display and promote products and services related to Oviko, within the limits of applicable law and your rights.

We will not use this authorisation to deprive you of any rights to which you are legally entitled. We may moderate or remove content that is unlawful, fraudulent, offensive or infringes these terms or the rights of third parties.

SECTION 12. ERRORS AND INACCURACIES

We may correct typographical errors, incomplete information or inaccuracies in the store. If an error materially affects an order, we will contact you where appropriate to seek a solution in accordance with applicable law.

We will not use this clause to unilaterally amend a contract that has already been concluded or to deprive you of your legal rights.

SECTION 13. PROHIBITED USES

You may not use the website for illegal, fraudulent or abusive activities, or in a way that infringes the rights of Oviko or third parties.

You must not introduce malicious code, interfere with the store’s security or operation, attempt to gain unauthorised access to systems or data, or use the website in a way that harms other users.

We may restrict or suspend access where there is a legitimate and proportionate reason, while respecting applicable law and any relevant contractual rights.

SECTION 14. AUTOMATED SERVICES

If the website establishes reasonable technical conditions for automated access, automated systems must comply with them and must not circumvent security measures or cause damage or disruption.

This section is not intended to prevent uses permitted by law or to restrict rights that cannot be contractually excluded.

SECTION 15. SUSPENSION AND TERMINATION

We may suspend or restrict access to certain features where there is a legitimate reason, for example, to protect website security, prevent fraud or comply with a legal obligation.

Any suspension or termination will be subject to applicable law. This section does not eliminate outstanding obligations or any rights available to consumers.

SECTION 16. WEBSITE INFORMATION AND AVAILABILITY

We make reasonable efforts to keep store information up to date and the website available. However, temporary interruptions may occur due to maintenance, technical issues or circumstances beyond our control.

To the extent permitted by law, we do not guarantee that the website will be uninterrupted or error-free.

This clause concerns the operation of the website and does not exclude statutory product guarantees or consumer rights.

SECTION 17. LIABILITY

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, these terms do not restrict statutory rights relating to defective or non-conforming products, nor any liability that cannot legally be excluded.

In all other cases, our liability will be determined in accordance with applicable law and the circumstances of the case.

SECTION 18. INDEMNIFICATION

If your unlawful use of the website causes damage or third-party claims, you may be responsible to the extent provided by applicable law.

This provision does not impose disproportionate obligations on consumers or remove rights granted to them by law.

SECTION 19. SEVERABILITY

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will remain in effect to the extent legally possible.

Where possible, the affected provision will be interpreted or applied in a manner consistent with applicable law.

SECTION 20. ENTIRE AGREEMENT

These terms, together with any policies and conditions validly incorporated into the contract, govern use of the store and purchases made through it.

If any provision of these terms conflicts with a mandatory consumer protection rule, that rule will prevail.

SECTION 21. ASSIGNMENT

You may not transfer your contractual rights or obligations to another person where our authorisation is required and has not been obtained.

Oviko may transfer rights or obligations only where permitted by applicable law and without reducing consumers’ statutory rights.

SECTION 22. GOVERNING LAW AND DISPUTE RESOLUTION

These terms are governed by the applicable laws of Spain and the European Union.

If you are a consumer, any provision concerning jurisdiction or dispute resolution applies without prejudice to the rights and jurisdiction rules granted to you under consumer protection law.

If you have a complaint, you may contact us first using the details below. This does not restrict your right to contact the relevant consumer protection authorities or competent courts.

SECTION 23. HEADINGS

Headings are included for convenience only and do not affect the interpretation of these terms.

SECTION 24. CHANGES TO THESE TERMS

We may update these terms to reflect changes to the store, our services or applicable law. The current version will be available on this page and will state its update date.

Changes will not retrospectively alter the terms of orders already concluded unless permitted or required by law.

Where necessary, we will notify you of significant changes through the appropriate means.

SECTION 25. SELLER CONTACT INFORMATION

For questions about these terms, orders or products, please contact us:

Trade name: Oviko
Legal name or business entity: Oviko
Tax identification number: 77449756Q
Email: oviko.help@gmail.com
Postal address: Avenida de América, 11, 18191, Granada, Spain